By Andrew Baker from Picture Engine
Anyone thinking about setting up a website for themselves or their business will at some point have to consider this question. Do I set it up myself using one of the “Site Builder” websites, or do I get someone to do it for me?
Some of the answers to that question aren’t as straightforward as they might seem at first. They can depend not just on the website you want now, but on the website you might want in twelve months time. Which if course, depends quite a lot on your business plan.
[*You do HAVE a business plan, right? If you don’t have one, there are some tips on writing one here and here. While you might think you don’t need one, especially if you don’t need to raise any finance, the act of writing one will force you to confront the cold hard figures of your business nice and early. It’s always worth checking that you can actually potentially make a living from your planned business before diving in!]
Meanwhile, back at the website…
Site builder websites like Wix, Weebly or Squarespace can be great. If you want a quick and easy website (like, today), you don’t mind doing some drag and drop design work yourself and you can live with some of the limitations (you can’t have a contact form in a blog post, for example), the chances are they will do the job you need – for now. But before you decide, the questions you will need to ask yourself (and that hopefully your shiny new business plan can make it easier to answer) should include:
- What budget do I have for a website?
- Do I want control over the site if I fall out with the hosting company, or they shut down?
- Do I have the time to create and update my own website?
- Do I want to sell online?
- Do I want my own domain name?
- Do I want my own email domain, or am I happy to use Gmail or Outlook email addresses?
Let’s dig a little deeper into some of those…
If you have literally NO budget and you just want a few simple pages telling the world what you do with a form to fill in for customers to contact you, the good news is that you can do this for FREE on Weebly and Wix. However, you get very little in the way of features, your site WILL carry adverts chosen by the hosting company (that you have no control over) and you have to use their domain name on your website. For example on Wix, your free website address will be username.wix.com/sitename which isn’t tremendously memorable, or marketable.
Remember that those costs don’t include designing it, you have to do that. There’s quite a lot of flexibility. Wix for example has just over 500 templates, but some features are extra in the form of paid-for apps that you buy and install as and when you need them. Plus once you’ve picked a design template and your site is live, you can’t change it. So it’s worth putting a cost against your time when working out the cost of a “free” website. If you only pay yourself minimum wage (currently £8.20) and it takes you two working days of 8 hours each, that’s £131.20 worth of your time!
WordPress itself is free. The infrastructure you need to manage it isn’t, though. The WordPress software needs a computer to sit on, and nobody hosts websites at home anymore, so you will need a hosting package. This is like leasing some internet “land” to build your website “house” on. These don’t typically cost a lot (£10-15 a month, often with cheap introductory offers), and usually come with some other free stuff bundled in like a free domain name and some email mailboxes. You have to configure all this yourself, or get your web designer to do it, so there’s a time cost involved, but the setup is a one-off. Picture Engine can sort out your hosting for you, or you can sort out your own and send us the login details to build your site on.
There are two types of costs then associated with WordPress. One is if you choose to pay a designer to set it up for you. The other is if you choose “premium” add-ons; at the time of writing WordPress currently has around 31,000 Themes (basically, design templates) of which around 10% are free, and around 57,000 Plugins (added bits of software that let you do additional things) of which roughly 12% are not free.
One big reason to choose a designer for your WordPress website is that WordPress takes some time to get used to. When you first install it, you get one very basic default theme, no real “dummy content” and no plugins. There are a LOT of resources on how to get started, but you have to hunt them out yourself. Not something you necessarily want to do when trying to start a new business, so of course Picture Engine recommend that you use a website designer!
So, the cost of a WordPress site goes up with the complexity you add to it, and depends on whether you pay a designer or not – although if you don’t, remember to factor in your hourly wage to do it yourself, doing it yourself is not “free”…
The DIY Sites
If you fall out with one of the DIY website builder sites, the unfortunate truth is that they own your website. You’ve used their software to build it and it isn’t compatible with WordPress, so you can’t stick your tongue out at them and move elsewhere without starting from scratch. It’s like renting a furnished apartment rather than building a house. When you move out, you have to leave everything behind because it isn’t yours! If your site is really simple, just a few pages and a contact form for example, then that’s not really a problem – you can just rebuild it somewhere else. But if you’ve spent days tweaking and building a complicated online shop, that’s going to hurt…
WordPress sites can be moved, lock stock and barrel, to new hosting. So, if you fall out with your hosting provider or even (heaven forbid!) your website designer, it’s perfectly feasible to take the same website and move it elsewhere – in fact this can be done in under an hour. If your domain is registered with the hosting provider moving that can take a little longer but it’s perfectly possible and poses no real challenges that a quick Google search can’t fix. It IS technically possible to copy your DIY site to WordPress, but it involves a lot of finessing with specialised plugins. Doing this is almost never worth the time cost – especially as the design templates are Wix’s copyright, so you’ll have to change the look of your site a bit anyway!
The DIY Sites
This is where these sites score over WordPress IF you’re doing all the work yourself. They are quicker to learn, easier to use and have a lot of built-in design templates. A lot of the design is drag and drop using pre-built page elements, so you don’t have lots of decisions to make. Pick your template, tweak the colour and the typeface, pick the elements you want and you’re on your way.
The DIY website designer can easily learn to use WordPress, but it takes longer to properly get the hang of it than one of the “drag’n’drop” interfaces. Even experienced designers sometimes have to resort to Google to solve a problem, so the beginner can sometimes hit obstacles that seem insurmountable. So as a DIY designer WordPress can seem a bit daunting, especially as when you start you get what is effectively a blank page with no “wizard” to walk you through getting started.
However, that big IF above is important. In both cases, you need to consider whether building your website yourself is the best approach. I mean, you could probably save a bit of money servicing your car yourself, but the time cost would be fairly significant (unless your business is fixing cars, of course). Ask yourself: what’s the most cost-effective use of my time? Learning to use a website design package, or get on with running my business? You could quite easily spend 8-9 hours designing a DIY website builder site – multiply that by your hourly wage (or even worse, by the hourly rate you might charge a customer) and it suddenly doesn’t look like quite such a saving!
When it comes to online shops, this tends to be where the DIY Site Builders make their money from you. E-commerce or business website plans are never free, tend to be more expensive than standard websites, and in some cases take 3% of your turnover as commission as well. That 3% is in addition to whatever your payment merchant will take off you – PayPal can take up to 3.5%, so 6.5% of your income disappears straight away! The cheapest Squarespace business website is currently £15+VAT per month, BUT you have to pay for a year at a time. If you aren’t registered to reclaim the VAT that’s £216 a year plus the 3% commission!
The cheapest Wix plan is currently £187.20 per year (paid upfront). These prices don’t include a lot of the most useful add-ons (for example, customised forms) which can cost anything from £2 to £15, plus VAT, per month. It pays to do a LOT of research before signing up, then, especially if you have to pay for a whole year in advance…
WordPress’s most popular and best-supported e-commerce plugin by far is called WooCommerce and this is free to add into your WordPress installation. The costs can come if you want specialist plugins to go with it. You need these if you have unusual or complicated delivery requirements, if you’d like your customers to be able to download PDF invoices, if you plan to sell membership plans, and so on. To start with, you can set up a simple shop for no cost, though. It can take a little bit of getting used to (although of course if you’re paying a designer, that’s not your problem) but it can be one of the most powerful options for anything up to a medium-sized online shop. The more sophisticated plugins start at £15-20 and can go up to £200 if you want really advanced features. Those are usually one-off costs to buy the software, which can be moved with your site if you wish.
You do still have to pay your payment merchant’s fees, of course (for example, the PayPal fees every time you sell something). Don’t forget to take those into account when setting your prices!
What IS a domain name?
The domain name is the name that you type into the browser to get to your website – our domain name is pictureengine.co.uk, for example. You can have almost any domain name that isn’t already registered to someone else with a few exceptions. It’s quite hard to register all numbers, for example. The bit at the end with the dots in is called the Top Level Domain (TLD), and usually signifies what country your site is based in. Sites ending in .uk are based the UK (obviously), .fr are France, .pl are Poland and so on.
The exceptions are .com, .net and .org, which were the original TLDs from the early days of the internet and can be used in almost any country, although most of the good .com domains are either already taken or pre-reserved by “domain sitters”. In recent years the organisations that manage the internet have released a whole new set of TLDs, including things like .design, .bike or .accountants.
There is a good guide to picking a domain name here. Bear in mind that you only ever “rent” a domain name – there’s a renewal charge every one or two years.
Registering a domain name
Most of the paid-for packages on DIY site builders include one free domain name for a year, as long as you pay for a year’s hosting up front. You can also connect an existing domain to most of them if you already have one registered to you. The free packages usually give you a “subdomain” name of the main site (something like yourname.weebly.com).
With WordPress, you need to have a domain name registered. You can do this independently, or Picture Engine can do this for you as part of the deal. There’s no obligation to stay with Picture Engine hosting if we register your domain name, and we are happy to help you transfer domain names either to us or away from us.
Why you might want email included
One of the reasons to have your own domain name, even if you simply want a cheap DIY website, is so that you can have email that goes to your domain.
If your email is email@example.com, that sometimes implies that the business is a bit temporary, or a recent startup. Potential customers get a much better impression if your email goes to firstname.lastname@example.org. When you buy a hosting package (for a WordPress site), you almost always get at least one email mailbox thrown in with it. Picture Engine’s hosting gives us 20 mailboxes, so we can have all sorts – it’s sometimes useful to have a separate email for your Paypal account, for example.
Most of the DIY Site Builders will include at least one email address in their more expensive packages; this will usually not be a proper hosted mailbox but is more likely to be a google mail account. If you buy your hosting from Picture Engine we include at least one full professional email mailbox as standard, and we can also help with setting up your email software on your personal computer if you need it.
Hopefully this blog will help you decide what to do about your new website, and of course we hope you choose Picture Engine to design and host it for you – get in touch if you’d like to know more.
Thanks for reading!